1. Introduction
We are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our applications or website. By using our services, you consent to the collection and use of your information in accordance with this policy.
2. Collection of Personal Information
We may collect, store, and use the following types of personal information:
• Device Information: Details about your device, such as IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and navigation paths.
• Account Information: Information provided during registration, including your email address.
• Profile Information: Details you provide when completing your profile, such as name, profile pictures, gender, date of birth, relationship status, interests, hobbies, educational background, and employment details.
• Service Usage Data: Information generated during the use of our services, including timing, frequency, and pattern of service use.
• Transaction Data: Details of purchases made through our app or website, including name, address, telephone number, email address, and payment information.
• User Content: Information you post for publication on our platform, including username, profile pictures, and post content.
• Communication Data: Content and metadata of communications you send to us or through our platform.
Before disclosing personal information of another individual, you must obtain their consent for both the disclosure and processing of that information in accordance with this policy.
3. Use of Personal Information
Personal information submitted to us will be used for the purposes specified in this policy or on relevant pages of our website. We may use your personal information to:
• Administer our app, website, and business.
• Personalize our platform for you.
• Enable your use of services available on our platform.
• Send you products purchased through our platform.
• Supply services purchased through our platform.
• Send statements, invoices, payment reminders, and collect payments from you.
• Send non-marketing commercial communications.
• Send email notifications you have specifically requested.
• Send our email newsletter, if requested (you can inform us at any time if you no longer require the newsletter).
• Send marketing communications related to our business or third parties that may be of interest to you, by post or, where agreed, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
• Provide third parties with statistical information about our users (without identifying any individual user).
• Handle inquiries and complaints made by or about you related to our platform.
• Keep our platform secure and prevent fraud.
• Verify compliance with the terms and conditions governing the use of our platform.
If you submit personal information for publication on our platform, we will publish and otherwise use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information and can be adjusted using privacy controls on the platform. We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
All financial transactions through our platform are handled by our payment services provider. We will share information with our payment services provider only to the extent necessary for processing payments, refunding such payments, and dealing with complaints and queries related to such payments and refunds.
4. Disclosure of Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
• To the extent that we are required to do so by law.
• In connection with any ongoing or prospective legal proceedings.
• To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk).
• To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
5. How We Process, Share, and Retain Your Photos, Videos, and Image Data
We process your photos and videos solely to provide the features of the Face Swap application that you choose to use. When you upload photos or videos to Face Swap, we utilize technology to identify data within the images, such as facial position, orientation, and topology (“Face Data”), along with other elements of your photo (collectively, “Image Data”). The following outlines how we process, share, and retain your photos, videos, and Image Data in connection with various features of the Face Swap app. Please note that we may retain your data for longer periods than specified below if required by law.
Photo & Video Editing:
When you upload photos and videos for editing, we apply technology that generates Image Data. This processing occurs on servers hosted by Firebase Cloud Services. Your original photos, videos, and associated Image Data are temporarily stored on our servers during processing and are deleted immediately after the process is complete. We do not share your Face Data with third parties; our use of Face Data is strictly limited to processing within our own servers.
Face Swap and AI Generation Feature:
To perform face-swapping and AI generation, your photos are processed using models hosted on Replicate. The original photos and Image Data are temporarily stored on our Firebase servers during processing and are deleted immediately after the process is complete. We do not share your Face Data with third parties; our use of Face Data is strictly limited to processing within the Replicate and Firebase servers.
Data Security and Retention:
We implement industry-standard security measures to protect your data during processing. Data is retained only for as long as necessary to complete the processing tasks you have requested or as required by law. Face Data is deleted immediately after processing is complete.
Please be aware that deleting the Face Swap application from your device does not result in the deletion of your Face Swap account. To delete your account and associated data, please follow the account deletion procedures outlined within the app.
By using the Face Swap app, you consent to the processing, sharing, and retention of your photos, videos, and Image Data as described above.
6. International Data Transfers
Information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy. Information we collect may be transferred to countries that do not have data protection laws equivalent to those in force in the United States, including countries in Europe, Russia, Japan, China, Africa, and India. Personal information that you publish on our platform or submit for publication may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this section.
7. Retaining Personal Information
We retain personal information only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law. Personal information that we process for any purpose will not be kept longer than is necessary for that purpose. Data stored in the app or website may be lost unless the user performs a backup. You agree not to hold us responsible for the loss of any data.
Notwithstanding the above, we will retain personal data:
• To the extent required by law.
• If we believe the documents may be relevant to any ongoing or prospective legal proceedings.
• To establish, exercise, or defend our legal rights, including fraud prevention and reducing credit risk.
8. Security of Personal Information
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We store all personal information on secure, password- and firewall-protected servers. Financial transactions entered through our platform are protected by encryption technology.
You acknowledge that transmitting information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password confidential. We will never ask for your password, except during login.
9. Amendments
We may update this policy from time to time by publishing a new version on our app or website. We encourage you to review this policy periodically to ensure you are satisfied with any changes.
10. Your Rights
You may request access to any personal information we hold about you, subject to:
• Payment of a reasonable fee (currently $10).
• Proof of identity (such as a certified copy of your passport and an original utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. You will typically either expressly agree to receive marketing communications or be given the option to opt out.
11. Third-Party Websites
Our app or website may contain links to third-party websites. We have no control over and are not responsible for the privacy policies or practices of third-party websites.
12. Updating Information
Please inform us if the personal information we hold about you needs to be corrected or updated.
13. Cookies
Our app or website may use cookies. A cookie is a small file containing an identifier that is sent by a web server and stored by your browser. The identifier is sent back to the server each time the browser requests a page.
Cookies may be either “persistent” (stored until their expiry date) or “session” (deleted when the browser is closed). Cookies typically do not contain information that personally identifies a user, but personal information we store about you may be linked to information stored in and obtained from cookies.
Blocking all cookies may negatively impact the usability of many websites. If you block cookies, you may still be able to use some features of our platform, though certain services may be unavailable.
Contact Us
If you have any questions about this privacy policy or how we treat your personal information, please contact us using the relevant contact form or support email provided on our app or website.